How To Order
In-Store: Come visit us in the historic Village of Nonantum and experience first hand all the “best-in-class” products we offer, many of which are exclusive to Stoddard’s. We would be happy to answer all your questions and assist you with making informed buying decisions. Store hours are Monday – Saturday, 10am – 6pm EST.
By Phone: 1-617-396-4755 Let our knowledgeable sales staff help you process your order stress-free. Store hours are Monday – Saturday, 10am – 6pm EST
By Email: Simply click on the link to Contact Us for additional product information and we will respond promptly. Then simply let us know when it would be most convenient for us to call you and we would be happy to take your order.
Methods of Payment
We accept Visa, Master Card, Discover, American Express.
Sales Tax
Massachusetts sales tax will be charged for sales sales where the product is to be shipped to a Massachusetts address.
Shipping Information
All shipping charges represent the expenses we incur in processing your order, packaging your order for safe shipment, transportation and all applicable fees associated with that means of transportation.
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Standard Shipping Charges (5-8 business days)
Order Total |
Charge
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| Up to $35.00 | $6.95 |
| $35.01 – $100.00 | $7.95 |
| $100.01 – $200.00 | $9.95 |
| $200.01 – $350.00 | $12.95 |
| $350.01 and over | Free |
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Priority Shipping (3-5 business days)
Order Total |
Charge
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| Up to $50.00 | $19.95 |
| $50.01 – $150.00 | $27.95 |
| $150.01 – $300.00 | $34.95 |
| $300.01 and over | $37.95 |
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Express Shipping (1-2 business days)
Order Total |
Charge
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| Up to $100.00 | $29.95 |
| $100.01 – $300.00 | $37.95 |
| $300.01 and over | $57.95 |
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Shipping charges do not include surcharges (Customs fees & taxes) that may apply to some items.
Customers will receive free ground shipping on all orders over $350. We ship packages to all 50 states (but not to P.O. Boxes or APO/FPO addresses. Shipments to Alaska and Hawaii must go by Air. If you require expedited shipping, please call Customer Service (1-617-396-4755) for your options and a quote.
Shipping to Canada: All shipments to Canada will be via UPS. You, the customer, will be responsible for all Canadian Customs fees and taxes incurred. Please allow 5 to 10 business days for shipment to arrive, assuming there are no delays at Customs.
International Orders: At present, we ship only within the U.S. and Canada.
Order Tracking
As soon as your order has shipped, we will send you an email to let you know it’s on the way. At that time, you’ll receive a tracking number for either USPS (U.S. Postal Service) or UPS, depending on which carrier was used. You can use this number to track your package online at www.USPS.com or www.ups.com. UPS allows you to track your shipment en route, but the U.S. Postal Service will only confirm the delivery date and location.